Client Experience

Hello, darling! Welcome to Le Blog. I’m Chloe, the client experience strategist for wedding vendors who want to USE their CRM software for all its worth. Because here’s what I’ve noticed: Most of you are using your fancy CRM like an expensive contract holder. That’s it. It’s like buying a sports car and only driving […]

Hello there, darling! I’m so happy you’re here. My name is Chloe, and I’m a Client Experience Strategist. I help wedding vendors and creative business owners build a strong brand and create a white glove client experience that leaves your clients singing your praises. Through simplification, automation, and customization, I create systems that keep your […]

Hello, darling!  My name is Chloe, and I’m a client relationship strategist for wedding vendors. And this, what you’re reading, is Le Blog. Each blog post answers a common question I’ve received while helping wedding pros learn how to use a CRM. And today, I want to discuss the three most common mistakes I see […]

Hello there, Darling!  Welcome to Le Blog, a dedicated space for wedding professionals (you!) to ask a client experience strategist (me!) allllll the burning questions you have about client relationship managers like Dubsado and Honeybook.  My name is Chloe, and I have helped some of the top wedding creatives in the field customize their CRMs […]

How to Create Dubsado Workflows That Actually Save You Time (Instead of Creating More Work) Hello there, darling! Picture this: It’s 10 PM on a Tuesday. You’ve just poured yourself a glass of tea (or wine, no judgment here!), opened your laptop, and decided that tonight is the night you’ll finally set up those Dubsado […]

How This Powerhouse Platform Transforms Wedding Businesses (And Why I’m Obsessed) Hello there, darling! Picture this: It’s 2 AM, and you’re wide awake, frantically searching your inbox for that one email you swear you sent to your bride about her timeline. Your eyes are burning, your coffee’s gone cold (the tragedy!), and you’re seriously questioning […]

What they are and why you need BOTH Hello there, lovely!  Welcome to Le Blog, the best resource for creative wedding business owners looking to elevate their business experience. My name is Chloe. I am a Client Experience Strategist for some of the top wedding creatives in the field. This means that I help wedding […]

Hello there, darling!  Setting up a CRM doesn’t have to be hard. And creating a flawless client experience doesn’t have to be scary! When you have a Client Experience Strategist (me!) in your corner, you no longer have to dread client onboarding. In fact, you might as well pour yourself a glass of champagne right […]

The Surprising Return On Investment for Custom Honeybook and Dubsado CRM Design Oh, hello there, darling! Thanks for stopping by Le Blog. This is *the* place to be if you want to elevate your client experience and turn your favorite clients into BFFs (and also raving fans of working with you)! Oh and if we […]

Email Writing Tips From a Professional Client Experience Strategist Hello there, darling!  I have some bad news. Your clients aren’t reading your emails. You know it, they know it, and even I know it. Something needs to change.  Well, fret not! You are in the best possible place to learn client experience strategies that will […]