Client Experience

Hello there, darling! Welcome to Le Blog, a resource for creative entrepreneurs who want to run their business without it running them. My name is Chloe, and I’m a client experience strategist. Which is a really fancy way of saying that I create systems and automations that make your life easier and your client’s life […]

Hello there, darling! You’ve found yourself on the It’s Chloe G blog – a space for creative business owners who want to save time, clear the chaos, and run their business without the chronic dread of a full inbox. My name is Chloe, and I’m a client experience strategist, which means I help small business […]

Welcome to Le Blog — the go-to resource for service-based business owners who want a client experience that actually works. I’m Chloe, a client experience strategist, and today I’m walking you through something I wish someone had told me earlier: there is a right order to rebrand your business. Follow it, and you won’t have […]

Hello darling! Welcome to Le Blog, the best free resource for wedding vendors who want to offer their clients a high-touch, luxury experience from inquiry to offboarding. My name is Chloe, and I’m a client experience strategist, which means I help you create seamless systems that make your life easier and your clients’ experience better. […]

Hello, darling! Welcome to Le Blog. This is the place to be if you’re looking to elevate your client experience this year. My name is Chloe, and I’m a client relationship strategist—which means I help create a seamless back-end system for small business owners who want clients to actually enjoy working with them. My job […]

Hello, darling! Welcome to Le Blog. I’m Chloe, the client experience strategist for wedding vendors who want to USE their CRM software for all its worth. Because here’s what I’ve noticed: Most of you are using your fancy CRM like an expensive contract holder. That’s it. It’s like buying a sports car and only driving […]

Hello there, darling! I’m so happy you’re here. My name is Chloe, and I’m a Client Experience Strategist. I help wedding vendors and creative business owners build a strong brand and create a white glove client experience that leaves your clients singing your praises. Through simplification, automation, and customization, I create systems that keep your […]

Hello, darling!  My name is Chloe, and I’m a client relationship strategist for wedding vendors. And this, what you’re reading, is Le Blog. Each blog post answers a common question I’ve received while helping wedding pros learn how to use a CRM. And today, I want to discuss the three most common mistakes I see […]

Hello there, Darling!  Welcome to Le Blog, a dedicated space for wedding professionals (you!) to ask a client experience strategist (me!) allllll the burning questions you have about client relationship managers like Dubsado and Honeybook.  My name is Chloe, and I have helped some of the top wedding creatives in the field customize their CRMs […]

How to Create Dubsado Workflows That Actually Save You Time (Instead of Creating More Work) Hello there, darling! Picture this: It’s 10 PM on a Tuesday. You’ve just poured yourself a glass of tea (or wine, no judgment here!), opened your laptop, and decided that tonight is the night you’ll finally set up those Dubsado […]